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Flexible Solutions for AI Engineers

From Open-Source to Enterprise Platform

Phoenix

Small teams and smaller data

Self-Hosted Open Source
View on GitHub

Start On Phoenix Cloud

Free & open source

Details:

  • Users Unlimited
  • Trace spans User managed
  • Storage User managed
  • Projects User managed
  • Retention User managed

Support add-on

  • Dedicated support

AX Free

Single developer

SaaS
Start for free

Free

Details:

  • Users 1 user
  • Trace spans 25k spans per month
  • Storage 1 GB per 14 days
  • Projects N/A
  • Retention 7 days

Key additions from Phoenix:

  • Online evals
  • Product observability (monitors & custom metrics)

AX Pro

Small teams and startups (startup pricing available)

SaaS
Request Upgrade

$50 per month

Details:

  • Users Up to 3 users
  • Trace spans 100k spans per month
  • Storage 50 GB per 30 days $3 per GB
  • Projects N/A
  • Retention 15 days

Everything in AX Free, plus:

  • Alyx Co-pilot
  • Higher rate limits
  • Longer retention
  • More users
  • Email support

AX Enterprise

Enterprise

SaaS or Self-Hosted
Request Trial

Custom

Details:

  • Users Unlimited
  • Trace spans Billions +
  • Storage 5 TB +
  • Projects Custom
  • Retention Configurable

Everything in AX Pro, plus:

  • Dedicated support
  • Unlimited users
  • Uptime SLA
  • Custom data limits
  • SOC2 reports and HIPPA
  • Training sessions
  • Arize DB Cloud Connect+

Self-Hosting add-on

  • High-scale deployments
  • Unlimited orgs & spaces
  • Arize DB Data Connect
See full capabilities

Arize Phoenix

Free & open source

View on GitHub

Arize AX Free

Single developer

Start for free

Arize AX Pro

Small teams & startups

Request Upgrade

AX Enterprise

Customized plan

Request Trial

Observability

Agent Tracing Graphs
Multi-Agent Graphs
Spans and Traces
Session Support
Token and Cost Tracking
Frameworks Integrations
SDKs (Python, JavaScript)
OpenTelemetry
Multi-modal
Custom Metrics
Custom Dashboards
Monitoring
Arize DB Cloud Sync
Users
Custom
1 User
3 Users
Unlimited
Included Span Traces
Custom
25k/month
100k/month
Custom
Additional Span Traces
Custom
$10 per Million
Custom
Included GB
Custom
1 GB
100 GB
Custom
Additional GB
Custom
$3 per GB
Custom
Retention
Custom
7 Days
15 Days
Custom

Evaluation

Datasets
Experiments
Offline Evaluations LLM as Judge
Offline Evaluations Code Evals
User Feedback Tracking
Human Annotation
Online Playground Evaluations
Online Evaluations LLM As a Judge
Online Evaluations Code Evals
Online Evaluations Sessions Evals
Online Evaluations Agent Path Evals
Labeling Queues

Development

Prompt Management
Prompt Serving
Prompt Environment Tags
Replay Prompt Trace in Playground
Multi-Prompt Comparision
Prompt Caching
Prompt Learning (PL) Optimization
Playground Views

AI Assistant

Span Context Debug
Trace Context Debug
Dashboard and Widget Creation
Prompt Optimization
AI Trace Search

Security and Compliance

Data region
US or EU or CA
US
US or EU or CA
US or EU or CA
SSO via Google, AzureAD, GitHub
Organization and Space RBAC
1 Organization
1 Organization
User and Service Accounts
Enterprise SSO (e.g. Okta, AzureAD/EntraID)
SSO enforcement
Space Level RBAC
Data retention management
Audit Logs
GDPR
SOC2 Type II
HIPAA compliance

Data Access

UI and SDK Exports
File imports and exports
Arize DB Cloud Sync

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